ServiceNow Now Assist Generative AI
by Nick Clark | Published April 25, 2026
ServiceNow Now Assist operates enterprise generative-AI platform integrated with ServiceNow workflows. Architectural element — inference-control substrate — is what inference-control provides.
ServiceNow Reality
ServiceNow operates Now Assist across enterprise workflow customers with substantial deployment.
Inference-Control Substrate
Now Assist operations integrate as credentialed inference events.
ServiceNow Position
ServiceNow gains architectural substrate.
